Return Policy


  • Items must be returned, in original condition, and in its original packaging, and with all paperwork including manuals, assembly instructions and your packing slip, as well as all accessories to ensure full credit.
  • No return/exchange on books, notebooks.
  • Items can be returned/exchanged within 14 days of purchase.
  • For all Returns and/or Exchanges original cash register receipt or gift receipt is needed. No return/Exchange without original receipt.
  • Ladders reserves the right to refuse any returns if they do not meet our return requirements.